USE CASE: How Agencies are Utilizing avatalk Above-and-beyond Remote Communication

Avatalk is one of CreateAbility’s most user-friendly apps in both use and implementation. It was designed as a tool to non-intrusively engage the person being served and solicit quick responses to important questions from an avatar-led platform. (To see avatalk in action, click here to view the demo.) Since avatalk’s inception, it is being creatively...

Avatalk is one of CreateAbility’s most user-friendly apps in both use and implementation. It was designed as a tool to non-intrusively engage the person being served and solicit quick responses to important questions from an avatar-led platform. (To see avatalk in action, click here to view the demo.)

Since avatalk’s inception, it is being creatively utilized as a much broader method of communication than ever imagined. Here’s a look at how agencies and organizations are benefitting from avatalk over-and-above simple communications:

A Unique Platform to Inform the People You Serve 

Some long-term care facilities and group homes use avatalk to communicate important dates to their residents/clients. For example, Susan is a Community Activity Manager for her organization and hosts monthly activities and socials for her clients. Typically, she creates a bulletin board to make the announcement or hands out flyers. Many times, the announcements do not get seen by everyone and/or are thrown away; leaving clients uninformed and without reminders.

Today, Susan takes a picture of her bulletin board she created and sends it to her residents’ avatalk platform so that it will rotate through their daily picture show. She’s enjoyed the success of this platform so much that she also sends around fun messaging and inspirational messages!

Bridging Gaps in Remote Monitoring

There’s not a single remote monitoring system that surveys every aspect of your clients’ lives – nor would you want it to. With that, “gaps” are created that occasionally need addressed. For example, Debbie originally had 7 cameras installed but requested three of them be taken down as she felt they invaded her privacy. One of the cameras panned her bedroom. Her care provider noticed one morning that Debbie had not gotten out of bed so rather than being intrusive, the care provider quickly sent a message to Debbie and get the answer they need.

With avatalk, her care provider can quickly send out any question with up to 4 answers. In this instance, Debbie’s care provider asks, “Debbie, I noticed that you were still in bed today.  Are you feeling okay?”  Debbie doesn’t have to answer the phone; she can simply click on the “Yes” or “No” buttons and return to life-as-normal.

Staving Off Isolation (Especially in a Pandemic.)

Addressing isolation is key to staying mentally fit; but feeling “connected” is more challenging than ever. Long-term care facilities have all but ousted group activities and trips due to State mandates and to protect their clients.

avatalk’s picture show feature allows staff, family and friends the ability to take pictures anytime/anywhere of themselves, a special place, or something they’ve created and send it directly to their rolling picture show. People are getting creative with their submissions and clients are loving the connectedness they experience…even while inside their homes during the pandemic.

The versatility of the avatalk platform has afforded care providers the opportunity to utilize it over-and-above simple act of “checking in”.  They are using it to build relationships, communicate in their own voice, and reflect their own uniqueness and creativity.

How will YOU use avatalk?

Learn more about the multiple uses of avatalk here.

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